Privacy Policy

Effective Date: August 2025

At Padel Pool ("we," "our," or "us"), your privacy matters. This policy outlines what we collect, how we use it, and how we keep it safe when you visit our website.

1. What We Collect

We collect two types of information:

  • Personal Information — only when you voluntarily provide it:
    • Email address, e.g. when signing up for our newsletter or contacting us.
  • Usage Data — automatically collected through cookies and similar technologies:
    • Pages visited, time spent on site, browser type, and general location (via Google Analytics).
    • This data is anonymised and doesn’t identify you personally.

2. How We Use Your Information

We use your information for the following purposes:

  • To send you our newsletter and padel-related updates (email address only).
  • To respond to your enquiries.
  • To understand how visitors use our website and improve the experience (usage data only).

We never sell your data or share it for advertising purposes.

3. Legal Basis for Processing

Under UK GDPR, we process your:

  • Email address with your consent (you can unsubscribe at any time).
  • Usage data with your consent (given via the cookie banner).

4. Data Storage & Protection

  • Emails are securely stored and managed through Mailchimp.
  • Usage data is processed via Google Analytics, in line with their privacy and data handling standards.
  • We use appropriate technical and organisational measures to protect your information.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion.
  • Withdraw your consent at any time.
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

6. How to Unsubscribe

You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in any email or by contacting us at hello@padelpool.co.uk.

7. Cookies and Analytics

We use cookies to ensure the site works properly and to analyse how visitors interact with our content.

Google Analytics

We use Google Analytics to collect anonymised usage data — such as which pages are visited and how long users stay. This helps us improve our website and content.

You can learn more here:
👉 How Google uses information from sites or apps that use their services

We do not use cookies for advertising or remarketing.

Your Consent

You’ll be asked to accept or decline non-essential cookies (like analytics) when you visit our site. You can also change your preferences or opt out using your browser settings or via the Google Analytics Opt-out Add-on.

8. Contact Us

If you have any questions about this policy or how your data is handled, contact us at:
📧 hello@padelpool.co.uk

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